Stimulus funds, changes in healthcare, meeting Meaningful-Use standards, older Electronic Record systems becoming “sunsetted”… there are many reasons medical practices today are seeking the right EMR system for their medical practice. With over 400 systems on the market, the task can seem impossible. Following some simple guidelines can help you with this most important decision.
In Part 2 of our series, I want to focus on a second recommendation: finding a solution that the entire practice will find easy to use–a solution that not only helps the providers, but also the staff. Because, although the EMR will be used primarily by the providers, having a system that allows ease of adoption will play a large role in a successful implementation. In addition, the EMR that is chosen will have a similar look and feel to its Practice Management System, which may be a consideration if you are looking to change this as well.
Some of the benefits to finding a user-friendly solution include:
• Improved access to data
• Better charting
• Enhanced care management
• Better prescribing
• Greater efficiency
• Lower costs.
• Higher income.
• A more robust practice.
A Practice Manager who implemented a system that the staff could adopt quickly noted, “Thanks to the EMR, our Doctor no longer has to spend hours after work charting. Documentation is much easier. As a practice owner, I have noticed a drastic improvement in the efficiency and number of staff. Rarely do we have overtime. No longer do we have to worry about the chart chase and wasting hours a day hunting down charts. Productivity has increased and we can now easily see as many as 30 patients a day compared to 20 or 22 before.”
Here are a few features that practices can look for when choosing user-friendly technology:
1. Try to find a single-click access system. Having to “click” several times before finding information is time consuming. “Decision tree” systems are cumbersome and inefficient.
2. Find a system that allows flexibility. Rigid systems may have an appeal to some providers, but by-and-large, these systems are difficult to adopt and add to the pain of change within a practice.
3. Use Microsoft Technology. Find systems that integrate Microsoft Office into their solutions. Your staff already uses Microsoft Word and Excel; why not find systems that are familiar to accelerate the technology adoption process?
Thinsolutions has years of experience in helping businesses adopt and support technology. For a free consultation, please contact us at 800-297-1269 or visit us on the web www.thinsolutions.com.
Jeffrey C. Raysor, MBA